After a hit-and-run or collision with an uninsured driver, the repair questions arrive quickly: Is the vehicle safe to drive? What should be documented? Which coverage may apply? NextGen Collision helps organize the damage-assessment and repair side of the process.
What To Do First
- Move to a safe location and call emergency services when anyone may be injured.
- Photograph the vehicle, scene, debris, road conditions, and any available plate or witness information.
- File the appropriate police report and save the report number.
- Notify your insurer promptly and request the applicable claim instructions.
- Avoid authorizing permanent repairs until required inspections or approvals are addressed.
Coverage Can Vary
Collision coverage, uninsured-motorist property-damage coverage, deductibles, exclusions, and reporting requirements vary by policy and state rules. We document vehicle damage and provide repair information; your insurer or licensed coverage professional determines what the policy pays.
What We Provide
- Written collision damage assessment
- Repair photos and itemized estimate
- Structural, body, paint, glass, and related mechanical evaluation
- Supplement documentation if hidden damage is found
- Communication with the claim representative when authorized
- Cash-pay estimate when coverage is unavailable or not used
Do Not Ignore Driveability Concerns
Wheel contact, fluid leaks, warning lights, steering changes, loose panels, broken lamps, or deployed restraints can indicate that the vehicle should not be driven. Call us to discuss towing or a safe inspection plan.
Frequently Asked Questions
Can you determine whether my policy covers the repair?
No. Coverage decisions belong to the insurance carrier. We provide the repair estimate and documentation the reviewer may need.
Can I get an estimate before deciding whether to claim?
Yes. A damage assessment can help you understand the repair scope before choosing the next step.
Related Services
Emergency Collision Help →Insurance Claims →Collision Repair →
Get a Clear Repair Assessment
Tell us what happened and share the claim or vehicle information you already have. We’ll help you identify the next repair step.